RANKING / GROSS SALES IN 2024
20th in Europe / €303.5 million
(€255 million in 2023)
13th in Benelux / €7.2 million
(€5.4 million in 2023)
12th in the UK / £237.9 million
(£210 million in 2023)
CONTACT DETAILS
business.travelcounsellors.com
[email protected]
Ireland
Unit 1, NSC Campus, Mahon, Cork
Netherlands
Turfmarkt 104, 2511 DC Den Haag
UK Venus Building, No.1 Old Park Lane, Trafford City, Manchester, M41 7HA
KEY PEOPLE
Mel Quinn director of corporate travel, Steve Byrne CEO, Kirsten Hughes UK MD and chief commercial officer, Jon Bauer chief technology officer, Ivan Bumstead chief financial officer, Fred van Eijk MD Netherlands & Belgium, Cathy Burke MD Ireland, Wayne Durkin head of business development, Karen Crick corporate account manager
FULL-TIME EQUIVALENT STAFF
34
(Benelux), 460 (UK), 505 (Europe), 535 (global)
MAIN INDUSTRY SECTORS OF CLIENTS
Chemical
industries, Construction, Defence and aerospace, Education, Engineering,
Financial and professional services, Food, drink and tobacco, Government and
public sector, Healthcare and pharmaceutical, Hotels, tourism and catering,
Information technology, Manufacturing, Media and entertainment, Mining, Music
and film touring, Oil and gas, Retail, Sport, Textiles, Transport sector and
logistics, Utilities
ADDITIONAL SERVICES OFFERED
Consultancy,
Group travel, Incentives, Leisure travel, Meetings and events, Passport and
visa services, Sustainability programmes, Traveller wellbeing services, Venue
sourcing, VIP travel
AVERAGE LENGTH OF SERVICE / EXPERIENCE
6 years / 19 years
ESG/CSR POLICIES
Committed
to net zero by 2050, ISO 27001 certification
DEI
POLICIES
50/50
Women on Boards or similar, Equal pay or gender
pay gap reporting policy, Flexible working policy, Own DEI policies, Recruitment and selection policy
NETWORKS, CONSORTIA & ASSOCIATIONS
The BTA
NUMBER OF TRANSACTIONS IN 2024
290,477 (Air
65%, Hotel 22%, Rail 5% Car 3%, MICE 4%, Other 1%)
PROPORTION OF ONLINE BOOKINGS
Less
than 25%
GDS PARTNERS
Travelport
ONLINE BOOKING TOOLS
Proprietary
booking tool, Vibe
EXPENSE MANAGEMENT SYSTEMS
Proprietary
expense management tool
OTHER TECHNOLOGY
Air
reshopping, Auditing, Business intelligence, Data visualisation, Disruption
management, Hotel reshopping, Meetings management, Mobile booking app, Mobile
itinerary app, Peer benchmarking, Personalised trip recommendations, Pre-trip
approval, Profile management, Quality assurance, Sustainability reporting,
Traveller tracking, Travel policy compliance notifications, Travel risk
management, Unused ticket management, Venue sourcing tool
TECHNOLOGY
STRATEGY
Acquire
third-party developers of technology, Build proprietary technology in-house,
Hire third-party developers
TECHNOLOGY
PARTNERS
Conferma,
Cvent, Grapevine, Trainline, Travelogix, Travelport, Vibe
NDC
AND DIRECT CONNECTS
NDC
content from GDS, Supplier direct connects, Travelfusion
BIGGEST
INNOVATION OF THE YEAR
Delivered myTC Online self-booking tool empowering clients to manage
travel in one place, harnessing digital tech for online bookings, and the
expertise of corporate TCs for more complex itineraries. Launched myTC
Locate duty of care solution which offers real-time alerts. Launched myTC
Insights providing a suite of reporting features, including
evergreen reports, customisable reporting options, data downloads, and Thrust Carbon
integration
• See also: Europe's Leading TMCs 2024,
2023,
2022,
2021
& 2020